The Housing & Health Committee on the 7 January 2015 approved the implementation of a transformation programme for the Housing Department called “Getting Our House In Order”.  The programme was expected to be completed within 12/18 months.

The new revised date to deliver the key improvements in the transformation programme was the end of December 2016.  The report outlined the key improvements achieved so far, and the key improvements to be delivered before the end of December 2016.   

The transformation programme was a cultural change in the Housing Department which had a focus on performance, customer service and new methods of working.  On completion of the transformation programme, there would need to be a period of stabilisation within the Housing Department to allow new methods of working to embed for the first half of 2017 and return to a steady state.

The improvements delivered and improvements made in performance, coupled with the results of the Stock Condition Survey would enable the Housing Department to be in a good position to make informed decisions on how to meet challenges of the future.   

A motion was MOVED by Cllr Hossack and SECONDED by Cllr Poppy to approve the recommendation in the report.

A vote was taken by a show of hands and it was RESOLVED UNANIMOUSLY that:

1.    The Committee agreed to the progress and future direction of the “Getting our House in Order” transformation programme as outlined in the report. 

Reason for recommendation

The scheduled “Getting our House in Order” programme would improve the service and value for money for residents and stakeholders. 

The Committee thanked Helen Gregory for the plans that had been put in place and all that she had achieved here at Brentwood Borough Council.