The report updated Members on performance and progress of the ‘Getting our House in Order’ modernisation programme.

Performance continues to improve overall; which is reflected in the results of the KPIs. The only exception is the number of homeless households living in temporary accommodation KPI; which continues to increase, reflecting the national trend.

Members thanked officers of Appendix A - People living in temporary accommodation, which they found very informative.

A motion was MOVED by Cllr Carter and SECONDED by Cllr Mrs Davies to receive the recommendations set out in the report.

RESOLVED UNANIMIOUSLY to:-

1.            The Committee is asked to monitor the performance information submitted within the report and the direction of travel of the ‘getting our house in order’ modernisation programme.

2.            The Committee is asked to approve £3,000 to be reserved from the Homeless Prevention grant for the use of an external mediation service to help prevent family evictions and reduce homelessness.

REASONS FOR DECISION

To keep members informed of the key performance levels within the         Housing service to enable Members to monitor our performance.

The service improvements proposed in the ‘Getting our house in order initiative’ will improve service and value for money for residents and stakeholders.